公司有多個大企業客戶：公司為其他大型零售商提供服務，如重慶百貨集團（關聯方之一）、銀川新華集團（關聯方之一及由張博士控制）及麥德龍實體（關聯方之一及由張博士控制），以及DFI Retail Group經營的惠康、萬寧、Guardian、Giant 及7-Eleven(Hong Kong)等知名品牌。公司目前覆蓋所有主要零售業態，如便利店、百貨商店，超市及專賣零售商，幫助公司不斷擴大的客戶群應對不斷變化的市場挑戰並為消費者提供優質的服務。截至2021 年、2022 年、2023 年12 月31日止年度及截至2024 年6 月30 日止六個月，公司已為236 名、436名、533 名及444 名客戶提供服務。backgrounds
The company provides digital retail solutions for retailers in the local retail industry. Local retail is the business of selling products to nearby consumers through offline or online channels. The company mainly provides solutions in the Mainland and has successfully expanded its business to other countries and regions in Asia, including Hong Kong Special Administrative Region, Cambodia, Singapore, Malaysia, Macau Special Administrative Region, Indonesia, the Philippines and Brunei. According to Frost & Sullivan's data, in 2023, in terms of revenue, the company was the largest retail digital solutions provider in the Mainland, with a market share of 6.5% and the third largest retail digital solutions provider in Asia, with a market share of 4.2%. A retail digital solutions service provider refers to a company that provides digital products and services aimed at enhancing and digitizing the operations of local retailers.
summary
The company has a number of large corporate customers: the company provides services to other major retailers, such as Chongqing Department Store Group (one of the associated parties), Yinchuan Xinhua Group (one of the associated parties and controlled by Dr. Zhang), and well-known brands such as Wellcome, Wanning, Guardian, Giant and 7-Eleven (Hong Kong) operated by DFI Retail Group. The company currently covers all major retail businesses, such as convenience stores, department stores, supermarkets and specialty retailers, to help the company's ever-expanding customer base meet ever-changing market challenges and provide high-quality services to consumers. The company has served 236, 436, 533 and 444 customers for the year ended December 31, 2023 and the six months ended June 30, 2024.
Retail core service cloud enhances operational efficiency: The company's retail core service cloud (including the company's proprietary Dmall OS system and AIoT solutions) integrates various functions to help retailers digitize and optimize operations. Under the company's Dmall OS system, the company provides various service modules to help retailers digitize all key aspects of their operations, from procurement, supply chain and warehouse management to product display and store operations.
The market still has potential: According to Frost & Sullivan data, the digitization rate of local retail sales in the Mainland and Asia in 2023 was 3.1% and 4.5%, far lower than the 13.3% in the US. In 2023, the digitization rate for other industries in the Mainland (such as e-commerce, catering and transportation) was 7.7%, 5.1% and 7.1%, all significantly higher than 3.1% of the local retail industry. As demand from local retailers continues to rise, their digital IT spending is projected to increase at a compound annual growth rate of 5.7% from 2024 to 2028, compared to 2.6% in the US during the same period.
