Hang Seng Bank (00011.HK) Wealth Management and Personal Banking Business Director Li Hualun stated that the Future Banking Service Concept introduced last year was well-received by customers, with the number of new affluent customers in the first three quarters of this year doubling. Future Bank 2.0 demonstrates Hang Seng's commitment to providing customers with seamless and personalized service experiences through the integration of technology and humanized services.

The first phase of the renovation project at Hang Seng's headquarters, covering the ground floor banking hall and the superior Wealth Management Center on the third floor, has been completed. The entire renovation project at Hang Seng's Hong Kong head office is expected to be completed in the second quarter of next year, including a brand-new Cross-Border Wealth Management Center.