The pneumonia epidemic has touched people's hearts. The Propaganda Department of the National Health Commission, in collaboration with Tencent Health, launched the “Map of Designated Hospitals and Fever Clinics for the Medical Treatment of Pneumonia Infected by the Novel Coronavirus” (hereinafter referred to as the “Fever Clinic Map”), covering all provinces, autonomous regions, municipalities directly under the Central Government and the Xinjiang Production and Construction Corps, 363 cities, 1,512 designated hospitals for medical treatment, and 1,1594 fever clinics.

Meanwhile, on January 26, Tencent added “healthcare” services to users across the country on the WeChat “Pay” page and set up a “National Novel Pneumonia Epidemic Update” section. This section is collaborated by various Tencent teams such as Tencent Health, Tencent Medical, Tencent News, and Tencent Map to gather authoritative medical science, authoritative 24-hour real-time epidemic statistics from the National Health and Health Commission, and fever diagnosis maps; providing users with timely, accurate and authoritative epidemic information in one stop.

This update also provides reminders in the form of “red dots” on the WeChat interface. Following the “red dot” guidelines, users can quickly find the “National Novel Pneumonia Epidemic News” section in “Me” — “Payment” — “Healthcare”. In the “Expert Interpretation” section of the special section, Tencent Medical Code's expert team has published more than 400 original anti-epidemic science articles and rumor-refuting articles, as well as more than 40 popular science videos. The “Outbreak Report” section updates the latest outbreak information from national and local health commissions in real time 24 hours a day, and you can also check the “National Fever Clinic Map”. As of the early morning of January 27, this map can search more than 12,000 hospitals, including 1,1594 fever clinics and 1,512 designated hospitals for medical treatment. In the future, it will also be updated at any time according to changes in epidemic prevention and control.

In the face of the rapidly changing epidemic, authoritative and unobstructed information on the epidemic is the “best vaccine” to overcome panic and fight the epidemic together. In order for citizens in need of medical treatment to find the right hospital as soon as possible, various teams within Tencent, such as Tencent Health, WeChat Team, Tencent Map, and Tencent News, joined forces to obtain first-hand authoritative outpatient information under the guidance of the National Health Commission's Propaganda Department, and quickly published the “National Fever Clinic Map”, which covered 14 cities at the beginning of the launch, quickly increased to 363 cities. At the same time, the number of designated hospitals for medical treatment and fever clinics included continued to be updated. In addition to the special section, users can also quickly obtain this map by “searching” on WeChat and searching for “designated hospitals” or “fever clinics.”

In Guangzhou, where the “Fever Clinic Map” was first launched, treatment guidelines for patients with fever with a map applet code are distributed to passengers within 271 subway stations throughout the city to facilitate patients to accurately find designated hospitals or fever clinics for medical treatment as soon as possible based on mobile phone location.

At the same time, authoritative and correct popularization of medical science can help dispel fears of the epidemic and prevent diseases correctly. With the support of popular science content from the official channels of the Chinese Center for Disease Prevention and Control and the China Population Promotion and Education Center of the National Health Commission, the Tencent Medical Code's medical expert team provided real-time popular science interpretations and conveyed systematic and easy-to-understand popular science content to the public through live broadcasts, Q&A, and videos.

“White vinegar can prevent the novel coronavirus”, “smokers are less likely to get infected with the novel pneumonia”, “children are less likely to get infected”... Faced with all kinds of false rumors, medical experts from Tencent Medical Code get their interpretations to users as soon as possible through WeChat every day, providing people with scientific protection guidelines.

In order to help the public obtain rapid, authoritative, and comprehensive first-hand information on the epidemic. The “Epidemic Broadcast” section collaborates with CCTV News and Tencent News to update authoritative data from the National Health Commission and local health commissions, the latest confirmed cases, and real-time reports on the epidemic in real time, bringing first-hand information on the epidemic to the public through real-time and authoritative epidemic broadcasts updated 24 hours a day.

Since last year, the “Healthcare” service on the WeChat Pay page has been open to WeChat users in Guangzhou, Shenzhen, Zhengzhou, Wuhan and other cities. It includes services such as popular medical science information, medical insurance payments and inquiries, online doctor inquiries, offline registration, and medical examination appointments, etc., to provide users with a portable medical and health assistant. This time, in the face of the novel pneumonia epidemic, Tencent has accelerated the opening of this service to WeChat users around the world.