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RingCentral Receives PAN-India License To Deliver First Fully Compliant Global UCaaS And CCaaS Solutions To Multinational Organizations With Operations In India

Benzinga ·  Oct 10 20:03

Fully compliant UCaaS solution, Global RingEX Select, backed by certifications from DoT & TRAI, now available across India via new PAN-India license

RingCX native contact center brings robust omnichannel and AI-powered capabilities to agents/supervisors for enhanced customer experiences

RingCentral Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced it has received the PAN-India license from the Department of Telecommunications (DoT) to operate across all 22 telecommunications circles in India. As the first cloud provider to deliver fully-compliant Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for India, RingCentral enables multinational organizations to connect their global offices with India branch offices for seamless communication and collaboration across messaging, video, and phone with Global RingEX Select. RingCentral's RingCX provides companies with a simple to use, easy to deploy omnichannel contact center solution that delivers seamless, personalized, and high-quality customer experiences. When used together, Global RingEX Select and RingCX enable businesses to deliver exceptional customer service while optimizing workforce collaboration.

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