Ahead of the latest Windows 11 update, users are reporting significant issues that could disrupt their workflow. Here's what you need to know about the problem and how to address it.
What Happened: According to Microsoft Corp.'s (NASDAQ:MSFT) update released on Sep. 26, the latest Windows 11 update has been causing some devices to restart multiple times or become unresponsive with blue or green screens.
Microsoft reported that affected devices might automatically open the Automatic Repair tool after repeated restart attempts. In some instances, BitLocker recovery can also be triggered. The company is currently investigating the issue and will provide updates as more information becomes available.
The problematic update applies to Windows 11 Enterprise and Education, version 22H2, and Windows 11 version 23H2, all editions. Users experiencing these issues are advised to follow Microsoft's guidelines for a temporary fix.
To address the problem, Microsoft suggests using the Known Issue Rollback (KIR) technology, which allows users to roll back specific changes applied by nonsecurity updates without uninstalling the entire update. This rollback is temporary and will no longer be necessary once a new update is released to fix the issue.
Microsoft continues to support Enterprise and Education editions of Windows 11 after Oct. 8. However, Home and Pro editions of Windows 11, version 22H2, will reach the end of service on that date and will only receive security updates until then.
Why It Matters: This isn't the first time has faced issues with its updates. Back in July, a faulty update from CrowdStrike Holdings Inc. (NASDAQ:CRWD) caused a global IT outage, leading to the infamous Blue Screen of Death (BSOD) for many users. This incident was considered one of the largest IT outages in history, affecting critical infrastructure worldwide, including airlines, banks, and media services.
In a LinkedIn post, Jen Easterly, director of the Cybersecurity and Infrastructure Security Agency, criticized the Crowdstrike update as a "serious mistake" and emphasized its significant impact on global operations. The CEO of CrowdStrike, George Kurtz, took full responsibility and committed to resolving the issue collaboratively.
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Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.
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