Singapore Airlines announced this year to enhance its Premium Economy class service, including increasing dining options in that cabin class, updating travel care kits, etc. In addition, all passengers in all classes of the company can now enjoy free internet service.

Stanley Yap, General Manager of Singapore Airlines Hong Kong, stated that the company regularly collects customer feedback for market research, understanding the constantly changing value drivers of travelers. Therefore, Singapore Airlines has upgraded the onboard services of the Premium Economy class.

Yap revealed that the upgrade of Premium Economy class services this time did increase operational costs, but the company has no intention to raise ticket prices because ticket price trends depend on market demand.

Earlier, a Cathay Pacific (00293.HK) A350 aircraft had to return to Hong Kong urgently due to the discovery of engine component failure. Stanley Yap stated that Singapore Airlines has completed inspections for all its A350 aircraft and found no issues.

Stanley Yap also expects that Singapore Airlines' passenger volume will fully recover to pre-pandemic levels by the end of this year.

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