The delivery specialist has seen a boost in efficiency and found immediate cost savings from deploying NICE CXone

NICE (NASDAQ:NICE) today announced that Arrow XL, the UK's largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE's portfolio of next-generation CX AI technologies. The move to CXone from the incumbent solution will better support Arrow XL's ongoing growth by scaling with speed and unifying communications with CXone's centralized platform for thousands of weekly deliveries.