According to the China Meteorological Administration, Typhoon Mocai (super typhoon level) made landfall along the coast of Hainan Province, specifically in Wenchang, around 16:20 on September 6th. At the time of landfall, it was a super typhoon with wind speeds reaching up to level 17 or higher near the center.
Typhoon Mocai is approaching aggressively. China Pacific Insurance has entered a state of emergency response, with integrated coordination and full-scale measures in place to respond. Institutions along the coast, including Hainan, Guangdong, and Guangxi, have placed flood control, typhoon prevention, and disaster reduction work as a top priority. They are responding quickly and utilizing technology to refine their work deployment based on Typhoon Mocai's projected path. They have launched a special operation for 'prevention, reduction, rescue, and compensation,' using a disaster management platform to conduct real-time data monitoring, disaster analysis, risk assessment, and online dispatch of the emergency response team. They are effectively carrying out various disaster relief and reduction efforts.
Integrated coordination, empowered by technology.
China Pacific Insurance Property Insurance Guangdong Branch immediately activated its emergency response plan for major disasters. They urgently issued more than 32,000 disaster warning messages through WeChat public accounts, friend circles, and various agricultural insurance claims service groups. China Pacific Insurance Property Insurance Hainan Branch quickly assembled 10 professional teams for wind assessment. They conducted pre-disaster visits to insured customers in key areas, major clients, and areas along the predicted path of the typhoon. They utilized the 'TaiAiKan' technology platform to send warning notices and provide improvement suggestions, further strengthening weak links in customer disaster response. China Pacific Insurance Property Insurance Guangxi Branch coordinated and deployed disaster response work in key areas. They implemented a four-tier system of coordination between headquarters, branches, regional centers, and regional offices to efficiently carry out emergency response and disaster relief efforts. They fully supported affected populations in their recovery of production and daily life, solidifying a 'blue flood defense' through practical actions.
In-depth village and town inspection for pre-disaster loss prevention.
The agricultural insurance team of China Pacific Insurance Property Insurance Guangdong Branch deployed all team members before the disaster. Based on big data analysis results, they went to towns and villages to identify and mitigate safety hazards at locations prone to disaster. They focused on key targets such as rice, fruits, flowers, aquaculture, and pigs. Currently, rice is in the tiller period, so they conducted pre-disaster visits to flood-prone areas from previous years and implemented water channel dredging work. For pig farming, they inspected the surrounding production facilities for risk hazards and reminded and assisted clients in reinforcing breeding facilities, inspecting drainage systems, relocating pigs, and stocking sufficient fodder, drinking water, and emergency vaccines to ensure production safety during the typhoon. For flowers, they assisted clients in reinforcing greenhouse covering films and seedlings, as well as clearing debris. For fruits, they reminded clients to reinforce tree structures, clear drainage, and harvest mature fruits in a timely manner.
China Pacific Insurance Property Insurance Hainan Branch established an agricultural insurance task force to travel to the main areas of policy-based agricultural insurance. They conducted on-site visits to large-scale agricultural insurance clients, actively using technological resources. They utilized remote sensing drones to collect orthographic and spectral images of insured plots, providing basic data for pre-disaster and post-disaster comparison analysis. They implemented multiple measures to protect the interests of farmers.
Fully prepared for fast claims settlement and pre-claims assessment.
On September 5th at 14:17, a car insurance claim payment from China Pacific Insurance was deposited into Mr. Zhang's account. Due to the influence of the peripheral airflow before the landing of Typhoon "Capricorn," Mr. Zhang's vehicle had its sunroof glass shattered by flying debris. After receiving the report, Wang Yugang, the surveyor at China Pacific Insurance Property Insurance Hainan Branch, contacted the customer promptly and guided them through the online claims process, including taking photos, confirming the losses, and authorizing the payment, ensuring a quick settlement. Mr. Zhang highly praised the service, saying, "Even when the typhoon strikes, the service from China Pacific Insurance is still professional and efficient!"
In the regions along the typhoon path, such as Hainan, Guangdong, and Guangxi, China Pacific Insurance has fully established green claims channels to simplify the documentation process, improve the efficiency of claims, and reduce losses caused by natural disasters. At the same time, China Pacific Insurance integrates human and material resources for claims, coordinates with third-party rescue service providers and 4S repair shops, and prepares for rescue by deploying core members of the disaster response team to the predicted affected areas in advance, in order to ensure effective response to the disaster. They are well-prepared to fight against the impact of the disaster.
China Pacific Insurance will continue to closely monitor the typhoon's movements, prioritize prevention over compensation, and implement the concept of risk reduction. They will coordinate resources from all parties to carry out comprehensive hazard management and disaster preparedness for customers, ensuring that measures to reduce risks before, during, and after the disaster are in place, and providing comprehensive and responsible insurance services with wisdom and warmth.