The Zhitong Finance App learned that according to data from the State Post Office, according to estimates, China's express delivery development index for July 2024 was 393.9, an increase of 11.8% over the previous year. Among them, the development scale index, service quality index, and development capacity index were 508.8, 564.7, and 218.6, respectively, up 31.1%, 0.7%, and 7.3% year-on-year, respectively, and the development trend index was 62.5. In July, the express delivery industry maintained a steady, moderate and positive development trend. The application of intelligent equipment was accelerated, cross-border services continued to be optimized, and development efficiency improved steadily.

In July, the express delivery development scale index was 508.8, up 31.1% year on year. Judging from the sub-indicators, the express delivery business volume is expected to increase by about 22% year on year in July, and the express delivery business revenue will increase by about 16% year on year. In July, in order to ensure the smooth operation of the industry during the flood season, express delivery companies strengthened capacity allocation, increased personnel investment, strengthened investigation of hidden hazards, ensured the safe and smooth flow of delivery channels, and effectively met the delivery needs of seasonal fruits such as yellow peaches and grapes.

In July, the express service quality index was 564.7, up 0.7% year on year. Judging from the sub-indicators, public satisfaction with express delivery services is expected to be 83.7 points, an increase of 0.8 points over the previous year. The 72-hour turnaround rate for key regions is expected to be 84.8%, an increase of 0.5 percentage points over the previous year. In July, express delivery companies optimized service plans, enhanced multi-industry service capabilities, and steadily improved service quality and efficiency. On the one hand, deepening collaborative development with the manufacturing industry. Express delivery companies enhance cooperation with industries such as home appliances, culture and creativity, optimize intelligent warehousing distribution, enhance integrated warehousing and distribution service capabilities, achieve online and offline resource coordination, effectively improve inventory turnover efficiency and delivery timeliness, and enhance integrated supply chain management capabilities. Express delivery companies and clothing merchants are deepening cooperation, exploring and developing semi-processing services such as custom embroidery and printing, to help merchants complete the entire light customization process in warehouses, and open up new paths for them to reduce costs and increase efficiency. On the other hand, promote the optimization and upgrading of delivery services. Many express delivery companies are deeply involved in the same city delivery market and have launched “Same City Express” time-efficient products to improve the coverage of cities with time-efficient services, and improve the delivery experience in the same city. In order to meet users' nighttime delivery needs and solve the problem of mismatching service times, express delivery companies have gradually extended service hours and expanded nighttime delivery coverage to nearly 300 cities. In order to solve problems such as slow time limits, high freight rates, inability to change addresses many times, and difficult inquiries, express delivery companies can upgrade address change services to achieve functions such as multiple address changes, address changes without number changes, nearby sorting, timely forwarding, and accurate billing, effectively improving the address change service experience. Express delivery companies are actively innovating service models. While developing subway transportation in Wuxi, they have added multiple “smart courier cabinet+luggage storage” services at subway stations to promote the convenient development of terminal services.

In July, the express delivery development capacity index was 218.6, up 7.3% year on year. First, unmanned technology is being applied faster. Express delivery companies actively use unmanned equipment to promote the development of unmanned technology. In terms of unmanned vehicle applications, express delivery companies have successfully obtained unmanned vehicle road rights in many places, improving unmanned vehicle delivery routes and reducing pressure on terminal delivery personnel. In terms of drone applications, express delivery companies continue to seize low-altitude economic development opportunities, expand low-altitude application scenarios, and open cross-provincial drone transportation routes such as Zhenjiang, Jiangsu = Jiande, Jiangsu, and Hefei, Anhui, etc., to effectively improve service efficiency. Deploy drones to transport agricultural products from disaster areas to effectively enhance emergency transportation support capabilities. The full unmanned operation of “unmanned vehicle+drone+unmanned warehouse” was piloted in Linyi to carry out useful exploration to build an efficient and intelligent low-altitude logistics network. Second, the aviation network continues to expand. The industry's own airlines have opened a number of international cargo routes such as “Shenzhen = Ho Chi Minh”, “Ezhou = Manila”, “Ezhou = Hanoi”, “Yiwu = Manila”, “Shenzhen = Abu Dhabi” and “Urumqi = Tbilisi”. The international air transport network is further encrypted. The industry is providing strong support for the manufacturing industry to go overseas by building air bridges between China and Asia Pacific, Europe and the United States. Third, the cross-border delivery service is better. Express delivery companies expand the international market with high-quality services, cooperate with the Amazon platform to launch an end-to-end direct mail model for the Chinese market, launch time-sensitive products in many European countries, and provide more efficient and convenient international delivery services for cross-border e-commerce companies and overseas users.

In July, the development trend index was 62.5. In July, various departments introduced policies to promote the layout and construction of postal express hubs, creating good opportunities for the industry to enhance basic capabilities and enhance the radiative effects of hubs. Express delivery companies are speeding up the application of new quality productivity, their development efficiency is steadily improving, and their development vitality continues to increase. It is expected that the industry will continue to operate smoothly in August.

This article was selected from the WeChat account of the “State Post Office”, Zhitong Finance Editor: Li Fu.