On the 25th, JIG-SAW, Inc. (California), the company's U.S. subsidiary, announced that it will provide a 24/7 managed hosting service for access controllers that support Cassia Networks' Bluetooth gateway, using IoT-OPS, the company's IoT operation monitoring service.

This hosting and monitoring service by JIG-SAW provides a high level of reliability, security, and availability for the introduction and management of IoT systems.

JIG-SAW's 24/7 hosting and monitoring service is a plug-and-play solution that simplifies the installation and management of Cassia Networks' access controllers. The overview of the service is as follows:

● 24/7 AI-Ops: Monitor gateway alerts 24/7, process them with AI, maintain stable operation of customer systems, and quickly address issues with specialist engineers.

● Latest software updates: Handle all software updates and security patches to keep customer systems up to date and secure.

● System log monitoring and analysis: For customers who need more detailed analysis, optional system log monitoring and analysis using AI is provided to help identify problems and support preemptive resolution.

● Edge device monitoring and management: Expand monitoring functions to edge devices and comprehensively monitor the entire IoT ecosystem.

In the 24/7 managed hosting service, JIG-SAW manages complex cloud and IoT environment management, allowing customers to focus on their core business.

There are also the following benefits to this service:

● Server operation monitoring: Achieves high availability and low maintenance through 24/7 monitoring by AI-Ops.

● System operation management: Dedicated engineers monitor alerts 24/7 and take responsive action such as system resets and updates as necessary.

In this service, JIG-SAW becomes a partner that supports customers' IoT infrastructure 24/7, monitoring gateways, servers, edge devices, etc. to provide initial response to alerts and escalation reports, and achieve stable operation.