Hong Kong Express Airways changed its baggage policy last month, dividing it into four levels.Hong Kong Express Airways responded that it had not received many complaints.Wang Jijie, director of commercial airlines at Hong Kong Express Airways, believes that passengers are gradually adapting, with more than half choosing not to bring luggage on board.He also said that ticket sales have not been affected, and the recovery of the travel industry after the epidemic has led to a gradual return to normal ticket prices.

When interviewed on television, the Consumer Council said that airlines should communicate policy changes clearly with consumers.

Hong Kong Express Airways and AXA Anshang have become exclusive partners, and customers of the former can easily complete the insurance application process for ANSHANG Travel Insurance immediately upon booking at the official website.