Hong Kong Express changed its luggage policy last month. HK Express' Chief Commercial Officer, Andrew Cowen, said that there have been no major complaints regarding the change and that passengers are gradually adapting.
He also mentioned that since the beginning of this year, ticket prices have gradually returned to normal, and the company's capacity has reached 150% of pre-pandemic levels. Compared to last summer, capacity has increased by 50%, and the company will continue to increase its number of pilots as its fleet expands.