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Rakuten Mobile Co., Ltd. (hereinafter, Rakuten Mobile) is pleased to announce that the number of service contracts for its mobile carrier services exceeded 7 million lines as of Sunday, June 16, 2024 (Note 1). Additionally, after breaking through 6.5 million lines a little over two months ago, the number of contracts increased by 500,000 lines, and the net increase in contracts in the three months since the launch of "Rakuten UN-LIMIT VII" has set a new record (Note 2, 3).

Rakuten Mobile entered the mobile carrier business with the goal of democratizing the mobile market, and began full-scale service provision in April 2020. We have strived to improve the quality of communication in an effective and efficient manner, such as providing inexpensive and simple rate plans and expanding and optimizing Rakuten line areas provided by base stations and roaming line areas in partnership with our partners. From May 2024, we started the "Strongest Children's Program," which provides a monthly redemption of 440 Rakuten points to customers aged 12 and under using the "Rakuten Strongest Plan" with a data usage of up to 3GB (Note 4, 5, 6, 7, 8). This along with the "Strongest Family Program" and the "Strongest Youth Program" provided since this spring allows customers of different ages to use our services more efficiently.
In addition, we have been well received by corporate customers for our services for them, including the corporate MNO service "Rakuten Strongest Plan Business," which takes advantage of Rakuten Group synergy, and is available to partner companies of services such as the Rakuten Market and Rakuten Travel. Furthermore, in April 2024, we announced the "Rakuten Mobile Buddycom Set," which is aimed at supporting the DX of the travel industry, and provides "Rakuten Strongest Plan Business" and IP wireless applications to registered facilities of Rakuten Travel at a special price, and has started providing services to lodging facilities. Going forward, we will work as one group to support business needs of corporate customers in various industries.
Rakuten Mobile is working to improve communication quality and continued communication quality enhancements as well as expand services. In April 2024, we won first place in five categories in the "Mobile Network User Perception Report" for the Japanese market announced by global analysis company Opensignal, earning high ratings in network quality (Note 9). On April 30, 2024, we began emitting test radio waves in the 700 MHz band called the "Platinum Band" (Note 10). After verification by trial radio waves, we aim to sequentially begin providing commercial service of the Platinum Band by our own base station in urban areas. Furthermore, from May 2024, we will expand the Rakuten line's 5G (Sub6) area in the Kanto region to up to 1.6 times the level compared to January 2024 (Note 11), which will enable us to achieve even higher-quality stable network communication.

Going forward, Rakuten Mobile will continue to work towards enhancing communication quality, providing services tailored to customer needs, and expanding services for corporate customers so that customers can use our services even more comfortably.

■Rakuten Mobile Official Website
https://network.mobile.rakuten.co.jp/

(Note 1) 7 million lines are the number of service contracts for mobile carrier services excluding those for BCP (Business Continuity Plan purposes), along with "Rakuten Strongest Plan," "Rakuten Strongest Plan Business," "Rakuten Turbo," and MVNE (about 200,000 lines) combined.
(Note 2) From July 1, 2022 (Fri.), we upgraded from "Rakuten UN-LIMIT VI," which can be used for a monthly fee of zero yen to 2,980 yen (tax included) to "Rakuten UN-LIMIT VII," which can be used for 980 yen (tax included) to 2,980 yen (tax included) and comes with Rakuten Group services benefits such as "NBA Rakuten."
(Note 3) The number of net additions from BCP, "Rakuten Strongest Plan Business," and MVNE, along with mobile carrier services and "Rakuten Turbo," in the three-month period from March to May 2024 reached a record high.
(Note 4) Rakuten points will be redeemed every month for children who are up to 13 years old. If the monthly data usage is within 3GB, 440 Rakuten points will be redeemed, and 110 Rakuten points will be redeemed if it exceeds 3GB.
(Note 5) "Rakuten Strongest Plan (Data Type)" and "Apple Watch Family Sharing" are not eligible for this program.
(Note 6) Applicable until the month before the 13th birthday. With the provision of this program, the age range for the "Strongest Youth Program" has been changed to 13-22 years old. When customers who are using this program turn 13 years old, the "Strongest Youth Program" will automatically be applied, and customers who are 12 years old and under and using the "Strongest Youth Program" will automatically be applied to the "Strongest Children's Program." Please check the details of the "Strongest Youth Program" below.
https://network.mobile.rakuten.co.jp/fee/youth/
(Note 7) Only one line is eligible for this program if you have multiple lines.
(Note 8) The "Rakuten Point" to be reduced is a limited-time point. We will refund points at the end of each month from the end of the second month after the month in which we confirmed the entry from the exclusive page of this program.
(Note 9) This information is based on the independent analysis of mobile measurement values recorded from December 1, 2023 to February 28, 2024, announced by Opensignal in April 2024, "Japan: Mobile Network User Experience Report." Check the report details on the following Opensignal website.https://www.opensignal.com/jp/reports/2024/04/japan/mobile-network-experience　(Japanese)
https://www.opensignal.com/reports/2024/04/japan/mobile-network-experience　(English)
(Note 10) Related press release: Rakuten Mobile begins test radio wave emission of "Platinum Band" 700MHz bandhttps://corp.mobile.rakuten.co.jp/news/press/2024/0430_01/
(Note 11) Tochigi Prefecture, Gunma Prefecture, Ibaraki Prefecture, Tokyo, Saitama Prefecture, Chiba Prefecture, Kanagawa Prefecture, Yamanashi Prefecture

* The product names and service names listed in this press release are generally trademarks or registered trademarks of their respective companies.
* In the trademark representation of each company in this press release, etc. may be omitted.

Above.

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