Xiao-I Corporation (NASDAQ:AIXI) ("Xiao-I" or the "Company"), a leading cognitive intelligence company, announces an important partnership with a global e-commerce giant, renowned for its e-commerce platform and cloud computing services. This partnership is expected to be a pivotal step in improving customer service within the e-commerce industry.

In the fast-paced world of e-commerce, businesses face the ongoing challenge of managing customer service efficiently. High call volumes, complex queries, and the need for personalized service are just a few of the hurdles that can strain traditional customer support systems. The industry is in dire need of innovative solutions that can scale with customer demand, reduce wait times, and provide cost-effective service without compromising on quality.