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Apple Explains Rare iPhone Bug That Brought Back Deleted Photos: Here's What Happened

Benzinga ·  May 24 21:43

Apple Inc. (NASDAQ:AAPL) has provided a detailed explanation for the rare bug that caused deleted photos to reappear on iPhones running iOS 17.5. The company has confirmed that the issue was due to "database corruption" and has clarified the situation further.

What Happened: Apple released iOS 17.5.1 earlier this week to address the unusual problem of deleted photos resurfacing after the installation of iOS 17.5.

The company attributed this to database corruption. However, the issue was not related to iCloud Photos, as many users speculated, reported 9to5Mac.

Apple explained that the photos, which were not completely deleted from a user's device, were not synced to iCloud Photos. These files were only present on the device itself.

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However, they could have persisted from one device to another during a restore from a backup, device-to-device transfer, or iCloud Backup restoration without using iCloud Photos.

Apple also addressed a now-deleted Reddit post where a user claimed that their photos reappeared on an iPad they had sold, despite erasing the content.

The iPhone maker refuted this claim, stating that after a device is completely erased, all files and content are permanently deleted.

Beyond this, Apple emphasized that this issue was rare and affected only a small number of users and photos.

Why It Matters: This explanation from Apple provides clarity on a concerning issue that affected some iOS 17.5 users. The bug's root cause was not related to iCloud Photos, as many users initially suspected.

Beyond this issue, Apple has recently added some new features that allow users to control their iPhones by simply moving their eyes.

Price Action: Apple shares traded 0.73% higher in premarket trading on Friday, after closing at $186.88 on Thursday, according to Benzinga Pro.

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Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.

Photo by Thai Nguyen on Unsplash

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