Earnings Call Summary | EGain(EGAN.US) Q3 2024 Earnings Conference
Earnings Call Summary | EGain(EGAN.US) Q3 2024 Earnings Conference
The following is a summary of the EGain Corporation (EGAN) Q3 2024 Earnings Call Transcript:
以下是eGain公司（EGAN）2024年第三季度業績電話會議記錄的摘要：
Financial Performance:
財務業績：
eGain reported a Q3 2024 total revenue of $22.4 million, a decrease of 3% year-over-year.
The company saw improved non-GAAP operating costs, down 7% from the same quarter last year.
Non-GAAP net income increased by 142% year-over-year to $2.6 million or $0.08 per share.
eGain generated $1.7 million in operating cash flow this quarter and held cash and cash equivalents of $83.1 million at quarter-end.
eGain報告稱，2024年第三季度的總收入爲2,240萬美元，同比下降3％。
該公司的非公認會計准則運營成本有所改善，比去年同期下降了7％。
非公認會計准則淨收入同比增長142％，達到260萬美元，合每股0.08美元。
eGain本季度創造了170萬澳元的運營現金流，季度末持有的現金及現金等價物爲8,310萬美元。
Business Progress:
業務進展：
eGain reported positive progress with new customer acquisitions and increased business activity, primarily driven by the AI knowledge product offerings.
The company entered into several new client partnerships, including a U.S. megabank, a Fortune 100 mortgage company, a U.S. property management company, and a high-end bicycle manufacturer.
eGain launched the AssistGPT solution in Q3, aiding clients in automating knowledge creation and curation.
The Last Twelve Months (LTM) dollar-based SaaS net expansion rate for knowledge customers and total customers were 109% and 105% respectively.
For Q4, revenues are projected to be between $21.1-$21.4 million and for the entire fiscal year 2024, revenues are expected to be between $91.5 million and $91.8 million.
The company continues to increase investment in R&D and marketing, focusing on its opportunities within the AI knowledge market for customer service.
eGain報告說，在獲取新客戶和增加業務活動方面取得了積極進展，這主要是由人工智能知識產品的供應推動的。
該公司建立了多個新的客戶合作伙伴關係，包括一家美國大型銀行、一家財富100強抵押貸款公司、一家美國物業管理公司和一家高端自行車製造商。
eGain在第三季度推出了AssistGPT解決方案，幫助客戶自動創建和管理知識。
過去十二個月（LTM）基於美元的知識客戶和總客戶的SaaS淨擴張率分別爲109％和105％。
第四季度的收入預計在2,110萬至2140萬美元之間，而整個2024財年的收入預計在9,150萬至9180萬美元之間。
該公司繼續增加對研發和營銷的投資，重點關注其在人工智能知識市場中的客戶服務機會。
More details: eGain IR
更多詳情： eGain IR
Tips: For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
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譯文內容由第三人軟體翻譯。