Earnings Call Summary | TTEC Holdings(TTEC.US) Q1 2024 Earnings Conference
Earnings Call Summary | TTEC Holdings(TTEC.US) Q1 2024 Earnings Conference
The following is a summary of the TTEC Holdings, Inc. (TTEC) Q1 2024 Earnings Call Transcript:
以下是TTEC Holdings, Inc.（TTEC）2024年第一季度業績電話會議記錄摘要：
Financial Performance:
財務業績：
TTEC Holdings' Q1 2024 revenue was reported at $577 million, marking a decrease from prior periods.
The company's adjusted EBITDA stood at $55 million and non-GAAP adjusted EPS was $0.27 on a non-GAAP basis.
TTEC's Q1 2024 performance was consistent with expectations. Full-year guidance for 2024 remained unchanged at the consolidated and segment level.
據報道，TTEC Holdings的2024年第一季度收入爲5.77億美元，與前一時期相比有所下降。
按非公認會計准則計算，該公司調整後的息稅折舊攤銷前利潤爲5,500萬美元，非公認會計准則調整後的每股收益爲0.27美元。
TTEC 2024 年第一季度的業績與預期一致。2024年的全年預期在合併和分部層面保持不變。
Business Progress:
業務進展：
TTEC reported progress in diversifying their strategy, focusing on attracting new clients, expanding their geographical footprint, and additional collaborations with 'hyperscalers' and other CX technology players.
AI-enabled solutions were launched, and positive momentum was seen in their TTEC Digital division.
The company plans to accelerate investment in their cloud infrastructure and expects capital expenditures to increase.
TTEC embarks on cost optimization efforts, aiming to deliver double-digit EBITDA margins in 2025.
The company is focused on improving its fixed to variable cost dynamics and operational efficiency and is committed to delivering quality customer experience while creating long-term shareholder value.
AI is recognized as a key tool creating new opportunities in areas such as content moderation and data annotation, improving outcomes, and reducing attrition.
Offshore servicing is viewed as additive and not cannibalizing the onshore work, particularly in regulated industries with onshore requirements.
TTEC報告了在多元化戰略方面取得的進展，重點是吸引新客戶，擴大其地理足跡，以及與 “超大規模公司” 和其他客戶體驗技術參與者的更多合作。
基於人工智能的解決方案已經推出，他們的TTEC Digital部門出現了積極的勢頭。
該公司計劃加快對雲基礎設施的投資，並預計資本支出將增加。
TTEC着手進行成本優化，目標是在2025年實現兩位數的息稅折舊攤銷前利潤率。
該公司專注於改善其固定至可變成本動態和運營效率，並致力於提供優質的客戶體驗，同時創造長期的股東價值。
人工智能被認爲是在內容審核和數據註釋等領域創造新機會、改善結果和減少人員流失的關鍵工具。
海上服務被視爲附加物，不會蠶食陸上工作，尤其是在有陸上要求的受監管行業中。
More details: TTEC Holdings IR
更多詳情： TTEC 控股投資者關係
Tips: For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
提示：欲了解更多詳情，請訪問投資者關係網站。本文僅供投資者參考，不構成任何投資建議。
譯文內容由第三人軟體翻譯。