Prodelight ＜5580＞ announced on the 9th that the cloud phone system “INNOVERA” provided will cooperate with the cloud telephone AI service “Mirai AI” provided by Soft2.

Sof2 offers a variety of services centered on voice call solutions. “Mirai AI” is an automatic response service that uses AI technology to perform primary support for representative phones, and can consistently perform everything from asking about matters to intermediaries to designated personnel. Information on the other party on the phone can be immediately shared by voice or text, dealing with inefficient representative phone calls can be made more efficient, and concentration on core work is possible.

Until now, Mirai AI has provided IP phone numbers for AI, but since the region of the sender cannot be grasped, there were cases where reliability was thought to be inferior to the area code. Now, by cooperating with “INNOVERA,” which can acquire area codes, it is now possible to make and receive calls with area codes through Mirai AI. Both companies will design services that are easy to use for all business owners and accelerate the spread of Mirai AI.