On April 18, “Asia Asset Management” “2024 Best of the Best Awards” award ceremony was held in Hong Kong. Changjiang Pension, a subsidiary of China Taibao, won the “China Best Enterprise Annuity Manager” and “China Pension Fintech Innovation Award”, and the “Golden Evening Sun Plan” won the “China Best Enterprise Annuity Plan”, continuing to showcase the professional accumulation and brand accumulation of major articles on pension finance services.
“Asian Asset Management” was founded in December 1995 and is a professional media in the field of asset management in Asia. “Best of the Best Awards” has been held for 21 consecutive sessions, and has a high level of popularity and recognition in the financial sector in the Asia-Pacific region.
Changjiang Pension has always been adhering to the long-term principle, adhering to the service concept of “professional, trustworthy, and sentimental”, protecting and managing the public's “pension money” and “life support money”, and actively carrying out the mission and responsibility of institutions specializing in pension finance.
Annuity management has maintained steady and progressive investment performance. Faced with cyclical fluctuations and adjustments in the capital market, Changjiang Pension has deeply grasped the attributes and characteristics of pensions as long-term funds, pursues relative returns based on absolute returns, and focuses on building investment and research capabilities into its own core competitiveness for long-term development. From 2022 to 2023, the company's corporate annuity single fixed income and consolidated fixed income performance ranked 1st and 2nd in the industry for two consecutive years, and the cumulative performance of the inclusive portfolio also surpassed the industry average. By the end of 2023, the company had generated a total return on investment of 280 billion yuan for customers.
Business innovation follows trends to achieve diversified development. Focusing on the “new development” of the Yinfa economy, we have not only provided a series of integrated plan specialty products represented by Golden Evening Clear, but have also gradually built a comprehensive personal pension service platform for corporate customers and employees to provide one-stop pension finance solutions. At the same time, we focus on the “big issue” of annuity expansion, actively participate in annuity expansion research and pilot projects in Lingang, Xiong'an and other regions, and strive to be the vanguard of industry development in maintaining integrity and innovation.
Fintech is customer-centered to provide intelligent services. Platform construction represented by the Yangtze River Pension Next-Generation Pension Operation and Management Platform, the Dall e+ Client Service Platform, and the Personal Service Online Platform has formed a three-dimensional digital service matrix, continuing to provide better quality pension finance professional services to tens of thousands of government and institutional customers and millions of beneficiaries. Smartphone customer service platforms give full play to the respective advantages of “intelligence” and “artificial” to bring smarter and more warm services to customers. In 2023, the manual service connection rate of the company's customer service phone was 98.98%, and the service satisfaction rate was 99.73%.
In the future, Yangtze River Pension will continue to serve the national pension strategy and people's livelihood, closely revolve around the growing demand for pension finance, continue to explore new quality productivity through the construction of an “insurance+health+pension” ecosystem, and strive to build a first-class pension finance professional institution that is respected by society.