share_log

Longhorn Hotel & Casino Elevates Staff and Guest Experiences, Integrates Hotel and Casino Operations and Improves Reporting Insights Using Agilysys Hospitality Software

Longhorn Hotel & Casino Elevates Staff and Guest Experiences, Integrates Hotel and Casino Operations and Improves Reporting Insights Using Agilysys Hospitality Software

Longhorn Hotel & Casino 使用 Agilysys Hospitality Software 提升员工和宾客体验,整合酒店和赌场运营并改善报告洞察力
阿吉赛斯 ·  03/14 12:00

-- 30-year favorite of Las Vegas locals modernizes technology across its hotel, casino and restaurant to elevate experiences while preserving its affordable destination brand --

— 30年来深受拉斯维加斯当地人的喜爱,对酒店、赌场和餐厅的技术进行了现代化改造,以提升体验,同时保留其经济实惠的目的地品牌——

ALPHARETTA, GA – MARCH 14, 2024 – For more than 30 years, Longhorn Hotel & Casino has delivered affordable, welcoming experiences for Las Vegas residents and out-of-town patrons alike, branding its unique value as "Your Vintage Vegas Destination."

乔治亚州阿尔法利塔 — 2024 年 3 月 14 日 — 30 多年来, 朗霍恩酒店及赌场 为拉斯维加斯居民和外地顾客提供了价格合理、温馨的体验,将其独特价值称为 “您的复古拉斯维加斯目的地”。

With the American Gaming Association (AGA) reporting strong revenue growth in the U.S. gaming sector, Longhorn Hotel and Casino executives sought to replace the property's outdated software technology with modern, state-of-the-art solutions that would help them capture a greater revenue share while also operating as a cost-effective "right fit" for their comparatively small property.

美国博彩协会 (AGA) Longhorn Hotel and Casino的高管报告说,美国博彩业的收入增长强劲,他们试图用现代、最先进的解决方案取代该物业过时的软件技术,这将帮助他们获得更大的收入分成,同时也是他们相对较小的物业的具有成本效益的 “合适之选” 运营。

The property features a 150-room hotel, a casino and the Chuckwagon Restaurant, a popular destination serving guests 24 hours every day and known for its extensive menu combining crowd-pleasers such as Biscuits and Gravy and Country Fried Steak with higher-end fare such as Prime Rib and New York Strip Steak with Lobster, all at wallet-friendly prices.

该酒店拥有一间拥有150间客房的酒店、一个赌场和Chuckwagon餐厅,这是一个每天24小时为客人提供服务的热门目的地,并以其丰富的菜单而闻名,将饼干和肉汁以及乡村炸牛排等受人欢迎的美食与Prime Rib和纽约大道牛排配龙虾等高端美食相结合,价格实惠。

Longhorn's Director of Special Projects and Corporate Security Mark Rodney observed, "It can be challenging for a smaller casino like ours to find an affordable hospitality-focused solutions provider that also gives us the bells and whistles needed to succeed with our guests. But with Agilysys, we went from suboptimal, outdated and unsupported systems to integrated, intuitive, technologically advanced hotel and casino solutions that align with our needs today and can support our goals over the long term as they evolve.

Longhorn的特殊项目和企业安全总监Mark Rodney观察到:“对于像我们这样的小型赌场来说,要找到一家价格合理、以酒店为中心的解决方案提供商,同时为我们提供在客户中取得成功所需的花里胡哨,这可能是一项艰巨的任务。但是有了 Agilysys,我们从次优化、过时且不受支持的系统转变为集成、直观、技术先进的酒店和赌场解决方案,这些解决方案符合我们当今的需求,并且可以随着目标的发展长期支持我们的目标。

"We now have a total hospitality solution that empowers staff members to work seamlessly and easily on their own, along with elevated reporting capabilities for our auditors and administrative people alike," Rodney said.

罗德尼说:“我们现在有了全面的酒店业解决方案,使员工能够无缝轻松地独立工作,同时提高了我们的审计师和管理人员的报告能力。”

Agilysys, Inc. (Nasdaq: AGYS) is a leading global provider of state-of-the-art hospitality software solutions and services known for helping organizations such as Longhorn Hotel & Casino leverage automation and deeper guest insights to improve Return on Experience (ROE), a key hospitality metric capturing the financial and loyalty benefits of better serving both guests and staff. Agilysys systems help properties interact with guests in ways that reduce operating expenses while also inspiring higher on-property spend, more frequent return visits and stronger reviews.

Agilysys, Inc. (Nasdaq: AGYS) 是全球领先的最先进酒店软件解决方案和服务提供商,以帮助Longhorn Hotel & Casino等组织利用自动化和更深入的客户洞察来改善体验回报率(ROE)而闻名,这是一项关键的酒店指标,旨在衡量更好地为客人和员工提供服务的财务和忠诚度收益。Agilysys系统帮助酒店以减少运营开支的方式与房客互动,同时还能激发更高的酒店内支出、更频繁的回访和更强的评价。

To achieve these goals, Longhorn Hotel & Casino invested in the following cloud- native Agilysys solutions:

为了实现这些目标,Longhorn Hotel & Casino投资了以下云原生Agilysys解决方案:

An award-winning point-of-sale (POS) system that brings leading-edge security along with ease-of-use and transaction efficiency to sales transactions across the property. An intuitive interface minimizes staff training time and a broad feature array supports a wide variety of customer preferences for point-of-sale transactions.

屡获殊荣的销售点(POS)系统,为整个物业的销售交易带来了领先的安全性以及易用性和交易效率。直观的界面最大限度地减少了员工的培训时间,广泛的功能阵列支持客户对销售点交易的各种偏好。

  • An intuitive, cloud-based property management solution (PMS) that improves performance across hotel and casino operations to grow occupancy and patronage, engage guests, increase revenue, eliminate costs and streamline processes for staff. The system conveniently interfaces with a property's existing cloud or on-premise systems and delivers faster financial returns with lower technology overhead. Users can improve flexibility and productivity with mobility features and tap built-in intelligence to drive upsell revenue before and during a guest's stay.
  • 一种直观的、基于云的物业管理解决方案 (PMS),可提高酒店和赌场运营的绩效,从而增加入住率和顾客量,吸引客人,增加收入,降低成本并简化员工流程。该系统可以方便地与物业现有的云或本地系统接口,并以更低的技术开销提供更快的财务回报。用户可以通过移动功能提高灵活性和工作效率,并利用内置智能来增加房客入住前和住宿期间的追加销售收入。
  • A guest-facing, web-based commission-free room and activity booking experience that encourages upselling unlimited amenities such as room upgrades, dining reservations and activity appointments as part of an integrated itinerary that makes it easier for guests to see and manage trip schedules.
  • 面向客人、基于网络的免佣金客房和活动预订体验,鼓励将客房升级、餐饮预订和活动预约等无限量便利设施作为综合行程的一部分,让房客更容易查看和管理行程安排。

"Modern, integrated state-of-the-art technology that unites operations and intelligence across hotel, casino and restaurant experiences can set a property apart, even in the highly competitive gaming and hospitality industry," Agilysys Vice President of Sales Darren Student noted. "Along with high performance and deep, broad feature sets, we also build into Agilysys solutions the flexibility to elegantly scale both up – for large hotels and resorts – and down for smaller, more intimate properties such as Longhorn Hotel and Casino, so that gaming and hospitality organizations of all sizes can benefit from the innovation investments we make," Student added.

Agilysys销售副总裁Darren Student指出:“将酒店、赌场和餐厅体验的运营和情报结合在一起的现代、集成的最先进技术可以使酒店与众不同,即使在竞争激烈的游戏和酒店行业中也是如此。”学生补充说:“除了高性能和深入、广泛的功能集外,我们还在Agilysys解决方案中融入了灵活性,既可以优雅地向上扩展(适用于大型酒店和度假村),也可以向下扩展,例如Longhorn Hotel and Casino等较小、更私密的物业,这样各种规模的游戏和酒店组织都可以从我们的创新投资中受益。”

About Longhorn Hotel and Casino

关于朗霍恩酒店和赌场

Longhorn Hotel & Casino stands as a distinctive Las Vegas destination. Our boutique hotel boasts 150 rooms, each designed to provide a unique and comfortable experience for our discerning clientele. Despite our off-Strip location, we take pride in delivering exceptional service, ensuring that every guest enjoys a memorable stay. Discover the charm and warmth of Longhorn Casino, where personalized hospitality meets the allure of a quaint and welcoming atmosphere. Your Vintage Vegas Destination (longhornhotelcasino.vegas)

朗霍恩酒店和赌场是拉斯维加斯的独特目的地。我们的精品酒店拥有 150 间客房,每间客房都旨在为挑剔的客户提供独特而舒适的体验。尽管我们位于大道外,但我们为提供卓越的服务而感到自豪,确保每位客人都享受难忘的住宿。探索 Longhorn Casino 的魅力和温暖,这里的个性化待客之道与古朴而温馨的氛围相得益彰。 您的复古拉斯维加斯目的地(longhornhotelcasino.vegas)

About Agilysys

关于 Agilysys

Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality by maximizing Return on Experience (ROE) through interactions that make 'personal' profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys' customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com

Agilysys 独家提供最先进的软件解决方案和服务,通过让 “个人” 盈利的互动最大化体验回报率 (ROE),帮助组织实现高回报率的款待。世界各地的客户使用 Agilysys 物业管理系统 (PMS)、销售点 (POS) 解决方案和库存与采购 (I&P) 系统来持续取悦客人、留住员工和增加利润。Agilysys的客户群包括品牌和独立酒店;多功能度假村;赌场;地产、酒店和度假村管理公司;邮轮公司;企业餐饮提供商;高等教育校园餐饮提供商;餐饮服务管理公司;医院;生活方式社区;老年人生活设施;体育场和主题公园。 www.agilysys.com

# # #

# #

Contacts:

联系人:

Media Contacts:

媒体联系人:

Americas: Jen Reeves, Agilysys, Inc., 770-810-6007, jennifer.reeves@agilysys.com

美洲:詹·里夫斯,Agilysys, Inc.,770-810-6007, jennifer.reeves@agilysys.com

Rest of World: Alan Edwards, Agilysys, Inc., +44 7795 226163,alan.edwards@agilysys.com

世界其他地区:艾伦·爱德华兹,Agilysys, Inc.,+44 7795 226163,alan.edwards@agilysys.com

Investor Contact:

投资者联系人:

Jessica Hennessy, Agilysys, Inc., 770-810-6116, investorrelations@agilysys.com

杰西卡·轩尼诗,Agilysys, Inc.,770-810-6116, investorrelations@agilysys.com

译文内容由第三方软件翻译。


以上内容仅用作资讯或教育之目的,不构成与富途相关的任何投资建议。富途竭力但不能保证上述全部内容的真实性、准确性和原创性。
    抢沙发