Gelonghui, March 8, 丨 ST E-Lianzhong (300096.SZ) said on the investor interactive platform that the company released the “Zhiding Tiangong AI Platform” and related product systems in July 2022. The platform incorporates AI capabilities such as knowledge maps, face recognition, image recognition, video analysis and natural language processing, and launched AI-derived software services and software products such as intelligent video supervision, intelligent customer service, intelligent guidance, medical ticket recognition, accurate recommendation, policy simulation and comprehensive decision-making. The company continues to explore the development and application upgrade of AI technology products in the field of people's livelihood, and released the “Zhiding Tiangong AI Platform 2.0” in March 2024 to further help the digital transformation of people's livelihood. In terms of “AI+ Human Society”, the company's AI intelligent customer service products provide intelligent question and answer portals for related scenarios such as business processing consultation, policy answers, business processing guidance, operation guide guidance, etc., providing government and enterprises with 7*24 quick response customer service through efficient intelligent dialogue, sensing user needs in real time, creating intelligent full-process services for users, improving service efficiency and service experience. In terms of “AI+ Health Insurance”, the company launched intelligent medical insurance management aimed at shortening the time for insured persons to process reimbursement services. It is based on the company's knowledge map and image recognition engine, which can automatically identify materials such as medical bills, expense lists, medical examination reports, etc., and structure indicators and verify the content. Managers can automatically identify and enter images of various types of documents with one click. Supported by the capabilities of the Zhiding Tiangong AI platform, the company provides a full range of AI solutions for the digitalization of health insurance, from service, business, decision-making to supervision. In the field of healthcare and people's livelihood, the company leverages its AI capabilities in medical knowledge mapping, natural language, and image recognition to lay out a number of AI applications. In the future, the company will continue to take advantage of technological innovation and continue to help all walks of life achieve digital transformation and intelligent development by providing richer and more reliable AI technology products and applications. Thanks!