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因快递末端服务违规收费,昆明金韵速递被丽江市邮政管理局约谈

Due to violations in charging fees for delivery services, Kunming Jinyun Express has been summoned by the Lijiang Postal Administration.

Breakings ·  Mar 25 07:44

On March 24, in response to the issue of violation in delivery service fees in various towns (Yongning, Hongqiao, and Lugu Lake) of Ninglang County, the Lijiang Postal Administration of Yunnan summoned the responsible person of Kunming Jinyun Express Co., Ltd. Lijiang branch, ordering immediate rectification and strict self-inspection at outlets. The Lijiang Postal Administration required the company to stop the violation of charging fees, educate and train the staff involved in the violations, and strictly regulate operations; all unregistered town outlets must promptly register with the Postal Administration. Delivery companies must strictly disclose the service scope at their business locations, clearly inform customers that it may be difficult to deliver to areas outside their service capability, consult with customers to determine pickup methods, and not unilaterally return customer packages. Through the 'Express + N' operating model, promote cost reduction and efficiency enhancement for town outlets. Unregistered outlets of urban branches should quickly register with the Postal Administration. Any secondary fee charging violations at endpoint outlets must be eliminated, and if violations occur, the Lijiang Postal Administration will impose legal penalties in accordance with relevant regulations.

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