Recently, an incident in which a Burger King employee insulted a delivery person in Chengdu, SiChuan has garnered widespread attention online. On March 20, the official account of Burger King China issued an apology statement. The statement indicated that the company has contacted the delivery person involved, apologized in person, and has adjusted the management of the involved store, imposing a suspension on the employee in question. Meanwhile, a comprehensive rectification of the management issues exposed by the incident has begun, with a commitment to strengthen employee training and promote corporate values, ensuring that such incidents do not occur again. Burger King stated in the apology that this incident reflects a lack of professional quality among some employees and inadequate supervision by the store management, revealing serious deficiencies in training and daily management.
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汉堡王:公司已与涉事外卖员取得联系并当面道歉,并已调整涉事门店管理层,对当事员工给予暂停职务的处理
Burger King: The company has contacted the delivery person involved, apologized in person, and has adjusted the management of the involved store, as well as suspended the employee in question.
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