On March 16, Feige Cloud Communications released a statement saying, "The voice product mentioned in the report of the CCTV 3.15 Gala is a module of our Saas product, which is provided solely as a tool for clients. We do not participate in the specific business operations of clients, and we also impose strict restrictions on client qualifications and the sources of client data. However, this incident reflects our deficiencies in client supervision and service management, as well as inadequate training for our internal staff's professional knowledge. We feel deep remorse about this and sincerely apologize to all users, partners, and the broader society."
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飞鸽云通信回应被3·15晚会点名:深感自责,在客户监管和服务管理方面存在不足
Feige Cloud Communications responded to being named on the 3.15 Gala: deeply remorseful, there are deficiencies in client supervision and service management.
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