On December 26th Eastern Time, Microsoft confirmed that its Game Pass cloud gaming service was experiencing failures and did not operate normally. More than 24 hours later, many players were still complaining about long wait times and frequent disconnections. This issue coincided with Microsoft launching a new marketing slogan, claiming that all devices connected to the Internet could become Xbox. Reports indicate that starting from noon local time on Thursday, many users reported encountering long wait times and disconnection issues when using the Xbox cloud gaming service. This cloud gaming option is designed for Game Pass Ultimate subscribers, allowing them to play a large number of games on various devices such as tablets, mobile phones, and televisions. However, as of 4:30 PM local time on the 27th, Xbox has still not provided a clear timeline on when normal cloud gaming services can be resumed. About an hour after the failure occurred on December 26th, the official Xbox X account released a statement saying the company was "aware" that users might encounter issues when launching cloud gaming and suggested checking the official status page for updates, but the situation has not fundamentally improved.