DiDi Global Inc stated today that as winter approaches, drivers are reducing the frequency of opening windows to keep the vehicles warm, which has led to many user complaints about "stinky cars" and odors inside the vehicles; at the same time, drivers face difficulties while serving for extended periods. We sincerely apologize and feel ashamed for not being able to provide a relatively fresh travel environment, which has affected everyone's riding experience. Currently, DiDi Global Inc is launching a special initiative to address "smelly cars" through features like blacklisting smelly cars, suspending service and training for drivers with a high rate of poor air quality complaints, and implementing positive incentive evaluations for driver services to improve everyone's riding experience.
滴滴开展异味车治理 奖惩分明激励司机清新好服务
DiDi Global Inc is addressing the issue of unpleasant odors in vehicles with clear rewards and penalties to motivate drivers to provide fresh and good service.
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