On December 20, many netizens reported being banned from Xiaohongshu. In response, Xiaohongshu's official customer service stated that the account penalty situation is only related to the degree of account violation, and it is subject to the internal message received.
小红书客服回应封号：以收到的站内信通知为准
The customer service of Xiaohongshu responded to account bans: it is based on the internal message received.
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