Salesforce CEO Marc Benioff stated in a conference call with analysts that the company's AI suite, Agentforce, provides automation capabilities far beyond traditional chatbots. Benioff mentioned that traditional chatbots can only handle password resets and "some other ordinary things," but Agentforce is opening up new levels of digital intelligence and accuracy. Benioff said, "Agentforce can immediately deduce based on vast data and provide precise, personalized answers within seconds, accompanied by the source of information."