Ms. Lei and her family of three drove a Li Auto Inc. during the National Day holiday to travel to an area at an altitude of 4000 meters. Due to poor cellphone signal, they were unable to open the car door, and had to break the car window to get in. The owner expressed dissatisfaction with the customer service of Li Auto Inc. On October 9th, Li Auto Inc. responded that they are currently in continuous communication with the user, hoping to reach an agreement as soon as possible. (Beijing News)
海拔高手机信号差车门打不开，理想汽车回应：正持续与车主沟通
The altitude is high, the mobile signal is poor, and the car door cannot be opened. li auto inc responds: continue to communicate with the owner.
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