According to reports, the Consumer Financial Protection Bureau (CFPB) in the United States is investigating the handling of customer funds on the payment platform Zelle by several of the largest American banks. The platform has been under scrutiny for fraudulent and deceptive transactions. According to insiders, the CFPB investigation primarily targets large banks such as JPMorgan, Bank of America, and Wells Fargo. The investigation is extensive and aims to examine how banks respond when customers raise objections to transactions conducted through Zelle. Zelle is owned by a consortium of seven of the largest American banks, including JPMorgan, Wells Fargo, and Bank of America. While the platform's transaction volume exceeds that of the popular payment platform Venmo, complaints have grown along with rapid growth, alleging that the banks have not taken sufficient measures to help customers recover funds lost to fraud.
美监管机构对大型银行处理Zelle平台诈骗交易的方式展开调查
US regulatory agencies are conducting investigations into the way large banks handle fraudulent transactions on the Zelle platform.
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