Futu issued an announcement apologizing for the abnormal short sell orders caused by the cancellation of some customers' night orders due to upstream system anomalies in the US stock night trading on August 5, which resulted in abnormal short sell orders in some customers' accounts during normal trading hours and led to losses.
Therefore, abnormal short sell orders that occurred during this period will be handled in the following way: Futu will make advance compensation for the losses caused by abnormal short sell orders during normal trading hours due to the cancellation of night orders. If you are unable to handle abnormal short sell orders by yourself, Futu will assist you, please be patient. Once again, we apologize for any inconvenience this may have caused and we will do our best to improve our services after careful reflection. Thank you for your support and understanding.