In response to feedback from Extreme Krypton users that “a video of a 22 Extreme Krypton 001 not being able to open the car door is circulating on the internet,” the mobile service said that the car owner mentioned above was unable to open the car door from inside the car after being unlocked with an electronic lock on May 24. After the vehicle arrived at the store, it was discovered that the mechanical unlocking function inside the car was normal. In order to completely eliminate hidden dangers, the user did not undergo dismantling and inspection, so it was impossible to accurately confirm the truth of the matter. The Krypton side said, “In addition to electronic unlocking, the Extreme Krypton 001 vehicle is also designed with a mechanical unlocking function. As long as the handle inside the car door is pulled all the way and the door is pushed simultaneously, the machine can be triggered to unlock and open the door. Whether it is an electric automatic door or a manual door, the internal mechanical handle can open the car door. We have arranged for technicians to go to the user's location and will try our best to communicate with the user to solve the user's vehicle problems. Also, please do not misspread information, mislead consumers, and cause adverse effects if you don't know the truth or the specific functional configuration of the Krypton 001 model.”