According to “Gongxin WeChat” on the 31st, in the fourth quarter of 2023, the Internet information service complaint platform received 47.7% of complaints from Internet users, complaints about service functionality accounted for 25.6%, complaints about customer service channels accounted for 25.6%, complaints about personal information protection accounted for 12.9%, and 13.8% of complaints about other types of complaints. Of the 175 Internet companies connected to the platform, 4 companies, including Miha Tour, did not meet the relevant requirements in handling complaints in a timely manner. The Ministry of Industry and Information Technology has urged relevant enterprises to properly handle issues reported by users.
米哈游等遭工信部点名
Miha Yue and others were named by the Ministry of Industry and Information Technology
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